Wednesday, September 9, 2009

Working part time at Disney World

If you would like to go south and spend the winter working a couple days a week this is a good time to check with them. We had two delightful winters working there. We were the fill in's for the full time workers that need sick leave & their days off. You will get a weeks training about Disney & how you are expected to work when you work for them. Everything I was taught I agreed with completely!! If you work in a gift shop (Merchantainment) the people that come in are guests not customers (customers implies that you expect them to buy something). The guest is to enjoy their visit to your store. If you aren't straightening up or replacing merchanise you are helping make the guests in the store feel welcome. NOT visiting with your fellow employees or standing behind the cash register. When you see someone pick up something and start towards the cash register that is when you go to the register and help them. One day I heard something crash. Looking where I heard the sound I saw a little 2 or 3 yr. old girl with huge eyes & scared. I rushed over to her getting there a few seconds before Mom. I asked the little girl, " If that mean old music box (little wooden piano) hurt her?" I said, "We've been having trouble with it jumping off the shelf". At the same time looking up at Mom and with a smile said, "We don't have a problem here". Letting her face relax from that terrible frown and her thoughts of what am I going to have to pay for now. It wouldn't have been down low at her height if it was terribly expensive or glass. Disney takes the loss not the guest. When you arrive to work you go to wardrobe which is "off stage." The other side of the wall where the guests are is called "on stage." You will know where you will work that day so you pick up the costume you wear at that job already washed & pressed ready to wear in your size. At the end of the shift you put your clothes on and drop off what you wore that day. The next time wherever you work a clean pressed costume is waiting for you. How great is that? We worked at several different shops on the same street. Wherever they needed help that day. Once you step on the guests side you are a Disney employee. If someone left litter on the street, you pick it up. If a little kid spilled their popcorn or dropped their ice cream cone you go to the vendor & wearing your uniform replace it for them free. When you are hired you will get an ID card (like a driver's license) that will let you into any of the 4 Disney's parks anytime you want to go. Take that card to Property Control at least once a week for bargains. Walt Disney planned his parks for kids enjoyment and doesn't want a kid to cry while they are there if he can help it.

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